CSV · Failure mode #13
CSV upload won't parse
Verify the file has a header row, a recognisable date column, and UTF-8 encoding. See CSV format requirements for full spec.
What's happening
Content coming soon. Detailed walk-through with screenshots is on the day-N docs milestone of the build plan. Until then, the in-dashboard AI support agent has the playbook entry for this failure mode and can guide you through resolution.
How to fix it
Content coming soon.
When to email support
If the steps above don't resolve your issue within 30 minutes, email support@agencylens.app with your AgencyLens account email and a short description of what you tried.