Connecting platforms · Failure mode #6
Meta ad account not visible after I connect Facebook
Business Manager permissions are the most common cause. Your user role on the ad account must be Admin or Advertiser, not Analyst-only.
What's happening
Content coming soon. Detailed walk-through with screenshots is on the day-N docs milestone of the build plan. Until then, the in-dashboard AI support agent has the playbook entry for this failure mode and can guide you through resolution.
How to fix it
Content coming soon.
When to email support
If the steps above don't resolve your issue within 30 minutes, email support@agencylens.app with your AgencyLens account email and a short description of what you tried.